ServiceWerks provides transportation, cross dock, logistics, and white glove services for clients that require home or commercial delivery of higher value and difficult-to-handle products ranging from furniture and appliances to consumer electronics. Our low employee turnover ensures consistent and professional results every time. Most of our customers are return customers thanks to our ability to professionally represent their brand and image to their customers.

Delivery:

Trust in ServiceWerks for any delivery where professional and reliable service is crucial.

When you use ServiceWerks for your home or commercial deliveries, you will immediately find that we are easy to work with and are very responsive. Your customers require professional, reliable, friendly, and timely service. Simply put, you will not find a better delivery experience.

We deliver, assemble and install Furniture, Flat Panel Televisions, Sleep Products, Appliances, and more for Nationwide 3PL Companies, Retail Organizations and Internet Retailers. White Glove Service is our specialty!

Whether your needs are for a dedicated delivery service, overflow and peak periods, emergency help, backup, or a complimentary service to your existing program, ServiceWerks will make a positive impact.

• ServiceWerks vehicles are GPS equipped and have cell phones for up-to-the-minute customer contact.
• Our trucks are replaced every 3 to 4 years to maintain a professional image and increase reliability.
• We carry a full supply of furniture pads and the tools necessary for basic setups.
• Lift-gate service is available.
• Customer confirmation provided for estimated arrival times.
• Our vehicles are air ride equipped to ensure the safety of your furniture and appliances during the delivery process.

We are committed to leaving each and every one of your delivery customers with an uncompromised positive impression so they will want to return to your business again and again.

Closing sales with a positive last impression, that’s ServiceWerks!

Inspections:

Mattress Warranty Inspections

Keep your mattress sales profitable!

ServiceWerks offers specialized warranty services to mattress retailers and manufacturers. We have recognized the increasing need to provide specialized home warranty and delivery services to the sleep product industry.

How do you know if the return mattress in question really qualifies as defective?
Contracting for expert third party in-home inspections of consumer complaints will provide many benefits and can control the cost of warranty returns. Remove the stress of warranty vs. comfort decisions by relying on ServiceWerks to make the proper assessment. In addition, we can order replacements from the manufacturer for delivery to your customer’s home.

Remove the guesswork and pressure by working with ServiceWerks which will provide professional and prompt in-home inspections. ServiceWerks will educate and discuss the complaint with the customer and optionally inform them whether they have a defect or a “comfort” issue.

With over 22 years of inspection experience in the sleep product industry, rely on ServiceWerks for professional in-home warranty inspections.

Final Mile:

When critical last mile execution is essential.

You cannot afford a breakdown anywhere in the supply chain, especially at the critical final mile stage. This is the most visible part of your freight’s journey that requires perfect execution to sustain your image and fulfill your commitment. ServiceWerks will provide unsurpassed dependability, customer service and peace of mind knowing your freight is in our hands.

At ServiceWerks, we believe that we can offer true cost savings and increased satisfaction by being a partner with our clients, not simply a vendor. Great service can be achieved with flexible value-added logistics, service guarantees, and “hands-on” senior management.

ServiceWerks cultivates partnerships across the spectrum of our industry with organizations whose goals and values reflect our own to, “provide custom solutions for our customers with a passion for integrity and ingenuity.”

We believe that a logistics company that strives for true service excellence must be much more than a vendor to its clients. It must be a full partner. ServiceWerks’ history of growth and success is evidence that our strategic partner relationships work.

At ServiceWerks we work closely with our client partners to ensure continued satisfaction while providing customized delivery solutions. We offer flexibility, accountability, and the hands-on commitment of our experienced senior management who demonstrate particular strength in the areas of communication, teamwork, and client/customer follow-up. We strive for client relationships based on confidence and trust.